How to Schedule Your Dog’s Stay


If you have not created your account yet, start here → Account Setup Instructions

Step 1 — Add Your Dog(s) to Your Profile


Inside the Gingr portal:

Account → Manage Profiles→ Add Pet

Enter:

  • Name
  • Breed (best guess is fine)
  • Birthday or approximate age
  • Sex & spay/neuter status
  • Feeding instructions
  • Behavioral notes (important — we actually read these)
  • Vaccination records
  • Photos

Why this matters:

We use this information to place your dog in the correct training environment.

Gingr Support Article

Step 2 — Upload Vaccination Records

Your request will not be approved until vaccines are attached to the dog profile.

Open the pet profile:

Account→ Upload Records

Upload a photo or PDF from your veterinarian showing:

  • Rabies
  • Distemper/Parvo (DHPP)
  • Bordetella

Please upload them here — emailing records does not connect them to your profile.

Gingr Support Article

Step 3 — Wait for Profile Approval

Once pets and vaccines are submitted, our staff reviews your account.

Step 4 — Select your Dog(s)

With your account created and your dog profiles setup, you can now request bookings for services.

Select your dog(s) from the options and select BOOK.

Step 5 — Select Your Catagory

Select the service catagory you are trying to schedule.

For our example we will select Boarding.

If you are scheduling Day School, select Daycare.

If you are trying to schedule training and you have not yet completed an initial evaluation please contact us.

Step 6 — Select Your Service

Select the service you are trying to schedule.

For our example we are going to request scheduling for our Boarding | Enrichment program.

If you are trying to schedule normal dog boarding, you would select Boarding | Enrichment.

If your dog has been evaluated as one needing Boarding | Behavior, you would select this option.

Step 7 — Select Dates

Select the dates, drop off and pick up times.

Continue to NOTES.

Step 8 — Add Notes

Let us know any special considerations for your stay with us, you can use this for specific notes regarding the service in which you are booking.

For medication, general dog notes, the dog profile should be the main source for information.

Step 9 — Submit the Request

Double check your information, notes and dates then submit the request.

Once our team receives your booking request someone will be in contact you with you shortly.

Requests can be approved through the Gingr app or whichever communication works best for you.

We look forward to your stay with us!

If you have any questions or concerns in the mean-time, please let us know!